It was an A+mazing experience with Durasec. They provided peace of mind every step of the way. It started with the sales representative Pascal who is so prompt to respond to our messages and very detailed and transparent about their product and services aka no surprises. Then there is the team of the trio Vincent, Gabriel and the young man whose name we did not catch. They were always smiling, professional and did an impeccable job digging, backfilling and completely cleaned up the work site! The 2nd team of Alejandro were also professional and smiling to take care of the plumbing. Then the last crew that came to spray the Rub-R-Wall were also as smiling and professional! It speaks volume how well Durasec treats their employees! Stéphanie kept us in the loop if there was a delay due to uncontrollable circumstances like rain or any condition that was not safe to work. Last but not least, the founder and the core of the value of Durasec, Martin! He went above and beyond for us to make sure every part of the French drain from the sump pump pit to the draining pipe was in good working condition. Hat tip / chapeau to this amazing company and Team! You can rest assure you will be highly recommended from our end! Quality personnel, quality product and you bring the know-how and craftsmanship approach from yesteryears 🙏
Groupe Durasec did an exceptional job. They coordinated the work with my contractor, working quickly and efficiently. I recommend their service for good foundation waterproofing. Thank you so much.
During our renovations, we dealt with several contractors for various projects, and in all honesty, Durasec was the most professional. Not only do they do the work, but they do it with pleasure, motivation, happiness! Several teams came to the house for different stages. Everyone was smiling, everyone explained the different steps. Everyone is happy to be at work. They are very attentive and very collaborative and always keep us informed of next steps. they are the only ones to offer such an innovative product with a 25-year guarantee on their work! Durasec goes beyond the product because they waterproof the waterproofing! I read a lot of articles and materials on French drains, and I inquired with various installers. let me tell you Durasec is the only one that installs it correctly. Others think they know how to install one, but they don't. Every time I have asked a question I have not been satisfied with the answer, with the exception of Durasec.
